Joining a Cannabis Rewards Program: A Shopper’s Complete Guide

Dispensary rewards programs have become a popular way for cannabis shoppers to save money, earn perks, and stay informed about new products and exclusive promotions. For many customers—especially first-time visitors—the process of joining a rewards program raises a common question: Should you sign up in-store, or can you do it online? The good news is that most dispensaries now offer both options, making enrollment easier than ever.

Step 1: Choose a Dispensary You Shop At Regularly

Before joining any rewards program, it’s smart to focus on dispensaries you plan to visit consistently. Rewards are typically tied to a single brand or retail chain, meaning points or discounts usually can’t be transferred elsewhere. Large multi-state operators such as Trulieve, Curaleaf, and Surterra all offer structured loyalty programs designed to reward repeat shoppers.

Step 2: Decide How You Want to Sign Up

Most dispensaries allow customers to join their rewards programs in one of two ways:

In-Store Sign-Up
Signing up in person is often the most straightforward option, especially for new customers. A budtender can walk you through the process, answer questions, and ensure your information is entered correctly. In many cases, you’ll receive instant benefits such as welcome points, a first-purchase discount, or early access to sales. In-store enrollment is ideal for shoppers who prefer face-to-face assistance or are already making a purchase.

Online or App-Based Sign-Up
Many dispensaries now allow customers to join rewards programs online through their website or a dedicated mobile app. This option is convenient for shoppers who prefer to register ahead of time or plan to place online orders for pickup or delivery. After creating an account, your rewards profile is usually ready to use immediately, and points are applied automatically when you check out.

Step 3: Provide Required Information

Whether you sign up online or in-store, dispensaries typically ask for basic information such as your name, phone number, and email address. Medical markets may require verification of a valid medical cannabis card. This information allows dispensaries to track rewards, send digital receipts, and notify members about promotions.

Step 4: Confirm How Rewards Are Earned and Redeemed

Not all rewards programs work the same way. Some use a points-per-dollar system, while others offer cash-back style credits or tiered memberships. It’s important to ask—or read the fine print—about expiration dates, redemption limits, and whether rewards can be stacked with sales.

Step 5: Start Earning Immediately

Most dispensaries allow you to start earning rewards the same day you sign up. Points may be added for purchases, birthdays, referrals, or special promotions. Keeping your account active and checking emails or app notifications helps ensure you don’t miss valuable offers.

Final Takeaway

For most shoppers, both in-store and online sign-ups are equally effective. In-store enrollment offers personal assistance, while online sign-ups provide speed and convenience. Choosing the method that fits your shopping style ensures you get the most value from a dispensary rewards program from day one.